Q: Do you offer Free Shipping?
A: Yes, free shipping is available on orders $150 or more. A coupon code is
needed:
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Q: How do I contact San Marco Coffee?
A: To contact us please:
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Q: How do I track an order that has been placed online?
A: To track online orders visit our order tracking page at:
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Q: These prices are great, but how's the coffee?
A: Don't let our low prices fool you - we sell only the highest quality 100%
Arabica coffee
that we roast ourselves.
Q: What type of accounts do you service?
A: We specialize in wholesale coffee to restaurants, cafe's, hotels, specialty
retailers & consumers throughout the United States.
Q: Do you export outside of the United States?
A: Yes, our coffee is exported to many countries! If you are interested in importing any of our products please
Contact Us.
Q: Do you sell directly to consumers?
A: Yes, you may order directly from our website at wholesale prices. For
additional information on ordering and shipping via our website
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Q: Do you offer quantity discounting?
A: Yes quantity discounts are available for 1 lb International & Flavored
Coffees. More information can be found:
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Q: Do you offer Private Labeling?
A: Yes for more information on Private Labeling:
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Q: What forms of payment do you accept?
A: Online orders can be made by the following payment methods:
Q: What shipping carriers can I choose from?
A: Online orders have an option to be shipped by the following carriers:
Q: Do you offer a return policy?
A: We do and a link to our return policy can be found at:
Click Here
Q: Do you sell gift certificates?
A: We do and more information on Gift Certificates can be found at:
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Q: I have a discount coupon and would like to check and
see if it is still valid?
A: To check if a discount coupon is valid and to lookup it's details:
Click Here
Q: Do you offer a military discount?
A: Yes, this is one of our ways to give back and help support our troops. If you have an order shipped directly to a APO/FPO address a 5% discount will be given automatically at checkout!
Q: Do you offer samples?
A: All of our coffee that is packaged in 5 lb bags may also be purchased in
smaller 1 lb bags. We do not offer any of our coffees below a weight of 16 oz (1
lb).
Q: Do you sell
decaffeinated coffee?
A: Yes, all our flavored coffee and many International coffees are available in
decaffeinated. Next to the coffee it will be listed as an option which you can
select if available.
Q: What process is
used to decaffeinate your coffee?
A: All our decaffeinated coffee is Swiss Water processed. (except for our
Decaffeinated Co2 which is labeled as such)
Q: Can you grind my coffee for me?
A: Yes, all our coffee's can be ordered in ground or whole bean. Next to
the coffee it will be listed as an option which you can select.
Q: Do you offer leasing on your equipment?
A: We do and more information on leasing equipment can be found at:
Click Here
Q: I would like more information on purchasing
espresso equipment?
A: More information of purchasing our espresso equipment can be found at:
Click Here
Q: Would your
espresso pods fit my machine?
A: Your machine must be able to use 45mm or 55mm pods. Our single servings (7
grams) are 45mm (Also known as E.S.E.
Standard pods) and our double servings (14 gram) are
55mm.
Q: How many flavors does San Marco Coffee have?
A: San Marco Coffee currently produces 270+ flavors of coffee.
Q: How would I update my email and address information?
A: Simply login to My Account and you will be able to make these changes.