Do you offer Free Shipping?
Yes, free shipping is available on coffee orders $79 or more. A coupon code is
needed:
Click Here
Do you sell decaffeinated coffee?
Yes, our espresso, all our flavored coffee and many gourmet coffees are available in
decaffeinated. Below each coffee look for the "Type" option if available you will be able to change it from regular to decaffeinated.
Can you grind my coffee for me?
Yes, all our coffee's can be ordered in ground or whole bean. Next to
the coffee it will be listed as an option which you can select.
What type of ground coffee do you offer?
If you select to have your coffee ground, we use a universal grind on all our Gourmet & Flavored coffees except for our Espresso which is a finer espresso grind.
We always recommend ordering whole beans if you can. By ordering your coffee in whole bean form you help extend its shelf life by grinding only what you need when you need it. You also can fine tune the coffee grind to your liking and or your coffee brewer.
Do you offer samples?
No, I'm sorry we do not. This would be another expense that would raise our prices and we strive to keep them as low as possible.
How would I update my Password, email and or address information?
Simply login to My Account and you will be able to make these changes.
What forms of payment do you accept for U.S. & Canada orders?
Online orders can be made by the following payment methods:
What forms of payment do you accept for International orders?
Online International orders can be made by the following payment methods:
What shipping carriers can I choose from?
Online orders have an option to be shipped by the following carriers:
Can you ship to a PO Box/APO/FPO
Yes! However please make sure you select United States Postal Service as your shipping carrier because UPS or FedEx does not ship to these addresses. If your order is being shipped to a PO Box, APO or FPO address and UPS or FedEx is selected it may be delayed, canceled and or subject to additional shipping charges.
How long does it take for you to roast and ship my order?
We typically roast & ship all orders within 1 business day. However this is not guaranteed, and at times we may require an additional 1-2 days to fulfill an order.
I'm a wholesaler in North Carolina, how do I apply for Food Tax Exemption?
You must have a valid NC Certificate of Exemption form number E-595E (resale certificate).
You can download the form: Click Here
** Once you have completed form E-595E you can submit it to us: Click Here
You can download the form: Click Here
** Once you have completed form E-595E you can submit it to us: Click Here
How do I contact San Marco Coffee?
To contact us please:
Click Here
How do I track an order that has been placed online?
To track online orders visit our order tracking page at:
Click Here
What type of accounts do you service?
We specialize in wholesale coffee to restaurants, cafe's, hotels, specialty
retailers & consumers throughout the United States.
Do you export outside of the United States?
Yes, our coffee is exported to many countries! Orders 50 lbs or less can be
ordered directly from our website, for larger orders please:
Contact Us
Do you sell directly to consumers?
Yes, you may order directly from our website at the same low wholesale prices our
commercial accounts pay. For additional information on ordering and shipping via our website:
Click Here
Do you offer wholesale discounting?
Yes, wholesale discounts are available for 1 lb Gourmet & Flavored
Coffees as well as our 5 lb Flavored Coffees, more information can be found:
Click Here
Do you offer Private Labeling?
Yes for more information on Private Labeling:
Click Here
Do you offer a return policy?
We do and a link to our return policy can be found at:
Click Here
Do you sell gift certificates?
We do and more information on Gift Certificates can be found at:
Click Here
Are there additional details about Gift Certificates?
Yes, for additional details on Purchasing, Sending, Buying, & Redeeming Gift Certificates:
Click Here
I have a discount coupon and would like to check and
see if it is still valid?
To check if a discount coupon is valid and to lookup it's details:
Click Here
Do you offer a military discount?
Yes, this is one of our ways to give back and help support our troops. If you have an order shipped directly to a APO/FPO address a 5% discount will be given automatically at checkout!
Do you offer leasing on your equipment?
We do and more information on leasing equipment can be found at:
Click Here
I would like more information on purchasing
espresso equipment?
More information of purchasing our espresso equipment can be found at:
Click Here
How many flavors does San Marco Coffee have?
San Marco Coffee currently produces 280+ flavors of coffee.
