EnglishOrdering & Shipping
How to Order
To place an order, simply select the products you wish to purchase by clicking the "Add to Cart" button next to each item. Once all the items are in your shopping cart, click the "Proceed to Checkout" button and follow the instructions on the checkout screen.
Shipping
Shipping costs are calculated during checkout, and you can choose from UPS or USPS.
To see shipping rates before creating an account or signing in, use the Estimate Shipping button found on the shopping cart screen.
FREE Shipping
Available on coffee orders $99 or more (subject to terms and conditions).
A coupon code is needed: get the code.
Flat Rate Shipping
Available to the continental US lower 48 states (subject to terms and conditions).
For more info, click here.
Email Notifications
After placing your order online, you will immediately receive an email confirmation detailing the selected products ordered. We also send out status emails when your order is being packaged and when it ships.
What to Expect
Processing Time
All orders are fresh roasted and typically ship within 1 business day from our state-of-the-art Roasting Plant located in Charlotte, North Carolina. Under certain circumstances or during peak periods, we may require an additional 1-3 days to fulfill an order.
Transit Days
To reference UPS and USPS Priority transit times from our roasting plant to your location, view our transit maps.
Secure Shopping
We offer a multilevel Secure Shopping experience, so you can enjoy the fastest, most convenient online coffee ordering service on the Internet.
Gift Options
To send our coffee as a gift, select the gift option during checkout and enter a gift message. We'll send a packing slip without prices, listing your name and address as the sender. Your message will appear on the packing slip.
Additional Questions?
Please reference our General FAQ or contact us directly — we're happy to help.
